At NexaraOne.com, your privacy is our top priority. This policy explains how we collect, use, and protect your personal information. By using our platform, you agree to the data practices described in this policy.
1. Information We Collect
We collect various types of information to provide and improve our services:
- Personal Information: Name, email address, phone number, and profile information when you create an account.
- Property Information: Details you provide when adding a listing, such as location, area, price, photos, and descriptions.
- Usage Data: Information about how you interact with our platform, including pages visited, time spent, IP addresses, and device information.
- Cookies and Similar Technologies: We use cookies to enhance your experience, remember preferences, and analyze site traffic.
2. How We Use Your Information
- To provide and improve our services, including displaying properties and providing personalized recommendations.
- To communicate with you about your account, service updates, and special offers.
- To analyze usage trends and improve user experience and platform performance.
- To prevent fraudulent activities and ensure the security of our platform.
- AI-Powered Features: We use Google Gemini AI to provide smart search, property recommendations, and valuation estimates. Your search queries and property data may be processed by Google's AI services in accordance with their privacy policies.
3. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share information with:
- Service Providers: Partners who help us operate the platform (web hosting, data analytics, cloud storage) who are obligated to maintain the confidentiality of your information.
- Legal Requirements: When required by law or in response to valid legal processes.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
4. Firebase & Third-Party Services
We use trusted third-party services to power our platform:
- Firebase Authentication: We use Firebase (Google) for user authentication and account management. Your authentication data is processed according to Google's Privacy Policy.
- Cloudinary: Property images and media are stored and delivered via Cloudinary's content delivery network.
- Google Gemini AI: Property search queries and listing data may be processed by Google's Gemini AI to provide smart search and valuation features.
5. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no online system is 100% secure. We cannot guarantee absolute security but continually work to improve our protections.
6. Your Rights
You have the following rights regarding your personal data:
- Access - You can request a copy of your personal data.
- Correction - You can update or correct inaccurate information.
- Deletion - You can request deletion of your account and associated data.
- Objection - You can object to certain data processing activities.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
8. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us at: [email protected]